Ocado Technology

James Matthews

CEO, Ocado Technology

As a veteran tech disruptor in the retail space, Matthews started as an intern at Ocado Technology, and worked his way up to his current role as CEO.

Heading a team of over 2,000, including mechanical engineers, robotics engineers, and software technologists, he oversees a variety of technologies that aim to synchronize retail processes.

In the last two years, Matthews played a key role in maturing Ocado’s reputation in retail technology by enabling it to operate at scale. His running of operations helped the company develop and launch profitable online grocery businesses for retailers around the world.

Matthews helped pioneer Ocado Smart Platform, a solution that meets complex and evolving consumer needs, for both Sobeys in Canada and Casino Group in France. Currently, he is working with five international clients who are expected to have more than 20 automated grocery warehouses between them.

During the pandemic, Matthews oversaw the rapid scaling up of Ocado and Morrisons in the UK when the online grocery market grew from 7.5% to more than 12% in just over four months.

Before his role as CEO, he built Ocado’s general merchandise arm from the ground up and oversaw tenfold growth in just five years. In that time, he managed to get the firm’s quick delivery service, Zoom, running, allowing consumers to get grocery deliveries in under an hour from ordering.